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Frequently Asked QuestionsLogged in as: Visitor

 

What are the differences between various DAEMON Tools products?

What are the differences between "DAEMON Tools Pro Basic" and "DAEMON Tools Pro Basic Trial"

What payment options and currencies do you support?

What does it mean: Payment from Disc-Soft.com balance?

I placed my order online. How and when will I receive my product(s)?

Is all of my personal information secure?

Do you offer volume discounts?

 

» What are the differences between various DAEMON Tools products?

Here is the table that shows DAEMON Tools products comparison:

Features

DAEMON Tools  Lite [Commercial]

DAEMON Tools Pro Basic

DAEMON Tools Pro Standard

DAEMON Tools Pro Advanced

Supported OS

For all products: Windows 2000 SP4, Windows XP x86/x64 SP2, Windows 2003 x86/x64, Windows Vista x86/x64

Graphical user interface [GUI] - to make mounting of CD/DVD images and other operations more convenient

no

YES

YES

YES

Capability to make CD/DVD images to back up your data

no

YES

YES

YES

Command line interface

YES

no

YES

YES

SCSI adapter emulation

YES

YES

YES

YES

Maximum number of supported SCSI virtual devices

4

4

16

32

IDE adapter emulation

no

no

no

YES1

Maximum number of supported IDE virtual devices

n/a

n/a

n/a

2

CD/DVD Image mounting to virtual devices

YES

YES

YES

YES

CD/DVD Image compression

no

YES

YES

YES

CD/DVD Image mounting to the physical folders

no

YES

YES

YES

CD/DVD Image password protection

no

YES

YES

YES

CD/DVD Image collection's management

no

YES

YES

YES

Shell Extensions

no

YES

YES

YES

System Tray Agent

YES

YES

YES

YES

Virtual devices' properties monitoring

no

YES

YES

YES

CD/DVD Image converter

no

no

no

YES

Number of years when FREE updates are available

1,2,3,5 depending on purchased License type

Unlimited

1,2,3,5 depending on purchased License type

1,2,3,5 depending on purchased License type

Advertising software

Not included

Required

Not included

Not included

Is software license perpetual?

YES

YES

YES

YES

Price for 1 user, 1 year of Free Upgrades

€14.90

Free

€16.90

€39.90

Price for 1 user, 2 years of Free Upgrades

€22.90

Free

€25.90

€66.90

Price for 1 user, 3 years of Free Upgrades

€28.90

Free

€32.90

€86.90

Price for 1 user, 5 years of Free Upgrades

€37.90

Free

€41.90

€114.90


  1. vIDE is currently supported on all 32 bit platforms (x86) and on Windows Vista x64; Windows XP x64 and Windows 2003 x64 are not supported;
» What are the differences between "DAEMON Tools Pro Basic" and "DAEMON Tools Pro Basic Trial"

Here is the table that shows DAEMON Tools Basic variants comparison:

Features

DAEMON Tools Pro Basic

DAEMON Tools Pro Basic Trial

Product features

DAEMON Tools Pro Basic

Active Internet connection is required

Sometime

YES

Time interval to use

Unlimited

10 days

Mandatory Advertising software included

YES

no

» What payment options and currencies do you support?

All prices are listed in Euros (€). USD prices indicated on Disc-Soft.com website are for informational purposes only and can not be intertpreted as Disc-Soft.com offer price in USD. Actual price of Disc-Soft.com products nominated in buyer's currency depends on the corresponding payment method and currency conversion rate between EUR and buyer's local currency.

You can pay by a Credit Card at our authorized retailers SWREG.org or 2CheckOut.com Inc.

We also accept payment methods as follows:
PayPal (www.paypal.com)
MoneyBookers (www.moneybookers.com)
NETeller (www.neteller.com)
E-Gold (www.e-gold.com)
WebMoney (www.wmtransfer.com)
Wire Transfer
Important note:
There might be a delay with delivery of software License keys if buyer made payment not using funds from his/her PayPal account (i.e. if he/she used PayPal Check or other similar type of PayPal payments).
In such cases payment will be credited to customer's Disc-Soft.com account as soon as PayPal automatic payment notification system would notify Disc-Soft.com about cleared payment. Then customer can buy appropriate License using 'My Disc-Soft.com Balance' payment method.

» What does it mean: Payment from Disc-Soft.com balance?

In section 'Make a Payment' you can make a payment to Disc-Soft.com (for example by Wire Transfer) and then simply use your balance later for completing purchases at Disc-Soft.com

This option might be especially convenient when purchasing multiple licences (for example for big corporations or companies, internet cafes, etc.)

» I placed my order online. How and when will I receive my product(s)?
  • In case of payment by a Credit Card, upon completion of transaction and credit card authorization, our authorized retailer SWREG.org will send License key to you by e-mail and there will be a link to Disc-Soft.com website on payment confirmation page. There you can download your purchased product immediately (or anytime later, after logon to your personal area at Disc-Soft.com: 'Your Account' -> 'Your Purchases' submenu)

  • In case of payment by PayPal (www.paypal.com) or E-Gold (www.e-gold.com), upon completion of transaction, you will be redirected to Disc-Soft.com website where you can download your purchased product immediately. Note: This could NOT be applied to PayPal eCheck option (see above question)!

  • In case of payment by WebMoney (www.wmtransfer.com), you will have to enter your WebMoney ID number. Then Disc-Soft.com will issue a WebMoney invoice to your WebMoney ID. AFTER completing WebMoney payment according to this invoice you should click 'Check' button in order to complete WebMoney purchase transaction and get redirected to page where you can download your purchased product immediately

  • In case of payment from Disc-Soft.com Balance, corresponding amount will be deducted from your balance with Disc-Soft.com AFTER you will start downloading the requested file (purchased product) by clicking "Download File" button. (obviously you can download this poduct anytime later, after logon to your personal area at Disc-Soft.com: 'Your Account' -> 'Your Purchases' submenu)

» Is all of my personal information secure?

During all purchasing transactions sensitive personal and other credit card information is encrypted by reliable SSL technique.

» Do you offer volume discounts?

Prices for Multi-user Licenses depends on Multi-user Quantity. You could see current prices on our Buy Now page.

If you are going to purchase 50 or more licenses and wish to discuss purchase price please contact Disc-Soft.com for receiving a multiple licenses volume discount.

  

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