Frequently Asked Questions

 

What are the differences between various DAEMON Tools products?

What are the differences between Astroburn products?

What are supported operating systems?

What are the differences between DAEMON Tools Pro Paid and Trial?

What are products' prices?

What are prices for additional products' instances/clients?

What are prices for Free Upgrades terms prolongation?

Do you offer volume discounts?

What payment options and currencies do you support?

I placed my order online. How and when will I receive my license(s)?

Is all of my personal information secured?

 



What are the differences between various DAEMON Tools products?

Here is the table that shows DAEMON Tools products comparison:

Features

DAEMON Tools Lite

DAEMON Tools Pro Standard

DAEMON Tools Pro Advanced

DAEMON Tools Net

iSCSI server

-

-

-

16 targets

Image Catalog sharing

no

no

no

YES

License management

no

no

no

YES

Maximum number of supported DT virtual devices

up to 4 DT and SCSI devices in all

up to 16 DT and SCSI devices in all

up to 32 DT and SCSI devices in all

16

Maximum number of supported SCSI virtual devices

up to 4 DT and SCSI devices in all

up to 16 DT and SCSI devices in all

up to 32 DT and SCSI devices in all

16

Maximum number of supported IDE virtual devices

-

-

4

4

Capability to make CD/DVD/Blu-ray images to back up your data

YES*

YES

YES

YES

Image Editor

no

YES

YES

YES

CD/DVD/Blu-ray Image collection's management

no

YES

YES

YES

CD/DVD/Blu-ray Image password protection

YES

YES

YES

YES

CD/DVD/Blu-ray Image compression

YES

YES

YES

YES

CD/DVD/Blu-ray Image converter

no

no

YES

YES

CD/DVD Image mounting to NTFS folders

no

YES

YES

YES

Mounting image files to physical IDE/SATA devices

no

no

YES

YES

Burning images with RMPS data

no

no

YES

YES

Shell Extensions

no

YES

YES

YES

Image Catalog access via Windows Explorer

no

YES

YES

YES

Image files associations

YES

YES

YES

YES

Quick access via System Tray icon

YES

YES

YES

YES

Graphical user interface [GUI] - to make mounting of CD/DVD images and other operations more convenient

no

YES

YES

YES

Command line interface

YES

YES

YES

YES

Portable mode

YES

YES

YES

no

*No capability to make CD/DVD images using preset profiles.


What are the differences between Astroburn products?

Features

Astroburn Audio

Astroburn Lite

Astroburn Pro

Burn CD, DVD, Blu-ray media

YES
(CD-R/CD-RW only)

YES

YES

Burn multisession discs

no

YES

YES

Burn protected discs

no

no

YES

Burn image files

no

YES

YES

Burn custom files

no

YES

YES

Verify burning process

no

YES

YES

Select burning speed

YES

YES

YES

Auto-select of file system type before disc burning

no

YES

no

Compose audio projects (MP3, WAV, WMA, APE, FLAC formats are supported) using an additional feature: listen before start burning

YES

no

YES

Burn audio disc in DAO mode: CD text and custom tracks pauses are supported

no

no

YES

Quick discs erasing

YES

YES

YES

Full discs erasing

no

no

YES

Make *.mdx, *.mds, *.iso disc image files. Create *.ape audio images from Audio CDs

no

no

YES

Build and save *.mdx, *.mds, *.iso images

no

no

YES

Master bootable discs or images

no

no

YES

Import data from image files

no

no

YES

Master and save your own data projects

no

no

YES

Select a file system for your disc: ISO9660+Joilet, UDF, Audio CD

no

no

YES

Make disc copies with "on the fly" option (several devices support)

no

no

YES

View device and media information

no

no

YES

Customize layout of your program

no

no

YES

Console burning application: AstroburnCmd.exe

no

no

YES

Select language for program interface

YES

YES

YES



What are supported operating systems?

OS

DAEMON Tools Lite

DAEMON Tools Pro Standard

DAEMON Tools Pro Advanced

DAEMON Tools Net

Windows 98

YES
(up to 3.47)

no

no

no

Windows 2000 SP4

YES
(up to 4.35.6)

YES
(up to 4.36.0309)

YES
(up to 4.36.0309)

no

Windows XP
(SP3 32-bit / SP2 64-bit)

YES

YES

YES*

YES

Windows Server 2003
(32-bit / 64-bit)

YES

YES

YES*

YES

Windows Vista
(32-bit / 64-bit)

YES

YES

YES

YES

Windows Server 2008
(32-bit / 64-bit)

YES

YES

YES

YES

Windows 7
(32-bit / 64-bit)

YES
(4.35.5 or later)

YES
(4.35.0306 or later)

YES
(4.35.0306 or later)

YES

Windows Server 2008 R2

YES
(4.35.5 or later)

YES
(4.35.0306 or later)

YES
(4.35.0306 or later)

YES

*vIDE is not supported on indicated 64-bit platforms.


What are the differences between DAEMON Tools Pro Paid and Trial?

Here is the table that shows DAEMON Tools Pro Standard/Advanced full and trial version comparison:

Features

DAEMON Tools Pro

DAEMON Tools Pro Trial

Product features

All features available

All features available

Active Internet connection is required

YES

YES

Time interval to use

Unlimited

20 days

License Serial is required

YES

no

Registration on Disc-Soft.com is needed to use the program

YES

no



What are products' prices?

All prices are shown for 1 instance licenses:

Product

Lifetime Free Upgrades

1 year of Free Upgrades

DAEMON Tools Net

€199.90

-

DAEMON Tools Pro Advanced

€99.90 €54.90

€39.90 €24.90

DAEMON Tools Pro Standard

€64.90 €36.90

€24.90 €16.90

DAEMON Tools Lite

€22.90

€14.90 €10.90

Astroburn Pro

€19.90 €9.90

-

Astroburn Lite

€9.90 €4.90

-

Astroburn Audio

€9.90 €4.90

-



What are prices for additional products' instances/clients?

Product

Instance/Client

DAEMON Tools Net

€10.00

DAEMON Tools Pro Advanced

€8.00

DAEMON Tools Pro Standard

€6.00

DAEMON Tools Lite

€5.00 €4.00

Astroburn Pro

€6.00 €3.00

Astroburn Lite

€2.00

Astroburn Audio

€2.00



What are prices for Free Upgrades terms prolongation?

Product

Lifetime

1 year

DAEMON Tools Pro Advanced

€90.00 €45.00

€30.00 €15.00

DAEMON Tools Pro Standard

€58.00 €30.00

€18.00 €10.00

DAEMON Tools Lite

€18.00

€9.00 €6.00



Do you offer volume discounts?

Prices for multi-instance Licenses depend on Additional Instances quantity. You could see current prices at our Buy Now page.



What payment options and currencies do you support?

All prices are listed in Euros (€). Actual price of Disc-Soft.com products nominated in buyer's currency depends on the corresponding payment method and currency conversion rate between EUR and buyer's local currency.

You can pay by a Credit Card at our authorized retailer SWREG (www.swreg.org)

We also accept payment methods as follows:

PayPal* (www.paypal.com)
Alipay (www.alipay.com)
WebMoney (www.megastock.ru)
Wire Transfer
Yandex Money (money.yandex.ru)
*Important note:
There might be a delay with delivery of software License Serials if buyer made payment not using funds from his/her PayPal account (i.e. if he/she used PayPal eCheck or other similar type of PayPal payments).
In such cases payment will be credited to customer's Disc-Soft.com account as soon as PayPal automatic payment notification system would notify Disc-Soft.com about cleared payment. Then customer can buy appropriate License using “My Disc-Soft.com Balance” payment method.


I placed my order online. How and when will I receive my license(s)?
  • In case of payment by a Credit Card (www.swreg.org), upon completion of transaction and credit card authorization log in to your Disc-Soft.com account. There you can download your purchased product immediately (or anytime later, after logon to your personal area at Disc-Soft.com: “My Account” → “My Licenses” submenu).

  • In case of payment by PayPal (www.paypal.com) upon completion of transaction, you will be redirected to Disc-Soft.com website where you can download your purchased product immediately.
    Note: This could NOT be applied to PayPal eCheck option (see question above).

  • In case of payment by WebMoney (www.wmtransfer.com), you will have to enter your WebMoney ID number. Then Disc-Soft.com will issue a WebMoney invoice to your WebMoney ID. AFTER completing WebMoney payment according to this invoice you should click “Check” button in order to complete WebMoney purchase transaction and get redirected to page where you can download your purchased product immediately.

  • In case of payment from Disc-Soft.com Balance, corresponding amount will be deducted from your balance with Disc-Soft.com AFTER you will start downloading the requested file (purchased product) by clicking “Download” button (obviously you can download this product anytime later, after logon to your personal area at Disc-Soft.com: “My Account” → “My Licenses” submenu).



Is all of my personal information secured?

During all purchasing transactions sensitive personal and other credit card information is encrypted by reliable SSL technique.